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Privacy Policy
1. Introduction
This Privacy Policy describes how Victoria Cerise (hereinafter "we," "our," or "us") collects, uses, and protects the personal data of visitors and customers of our website www.victoriacerise.com.
We are committed to respecting the privacy and protection of personal data in accordance with the General Data Protection Regulation (GDPR - EU Regulation 2016/679).
2. Data Collected
We collect the following types of data:
• Identification data: Name, first name, email address, phone number.
• Order data: Delivery address, billing address, purchase history.
• Browsing data: IP address, cookies, browsing history on our site.
3. Purposes of Data Processing
We use your data to:
• Process and deliver your orders.
• Manage your customer account.
• Send you promotional offers and newsletters (with your consent).
• Improve the user experience on our site.
4. Data Sharing
We only share your data with:
• Our logistics partners to ensure order delivery.
• Our payment providers to secure your transactions.
• Our marketing services if you have consented to receive communications.
We do not sell or rent your data to third parties.
5. Data Security
We implement security measures to protect your data against unauthorized access, loss, or alteration.
6. Your Rights
In accordance with the GDPR, you have the following rights:
• Right of access: You can request a copy of your data.
• Right to rectification: You can correct your information if it is inaccurate.
• Right to erasure ("right to be forgotten"): You can request the deletion of your data under certain conditions.
• Right to object: You can refuse the use of your data for marketing purposes.
• Right to portability: You can request to retrieve your data in a readable format.
To exercise these rights, contact us at info@victoriacerise.com
7. Contact
For any questions regarding the protection of your data, you can contact us at:
Victoria Cerise 17 Rue Frans Van Cutsem 1140 Evere
Legal Notice on Data Collection
Data Controller: Victoria Cerise, represented by Julie Moerenhout.
Purpose of Data Collection: The information collected is used to process your order, contact you, and, if you have given your consent, send you promotional offers.
Legal Basis for Processing:
• Performance of the contract for orders and deliveries.
• Consent for sending newsletters and promotions.
Data Retention Period:
• Customer data: kept for 3 years after the last interaction.
• Billing data: kept for 7 years (legal obligation).
Your Rights: You can access, modify, or delete your data by contacting us at info@victoriacerise.com
By submitting your information, you agree to our available Privacy Policy.
Consent Form
Consent to the use of your data
We use your personal data to send you exclusive offers and information about our products.
✅ I agree to receive promotional emails from Victoria Cerise.
✅ I agree to the use of cookies to improve my experience on the site.
You can withdraw your consent at any time by contacting us at info@victoriacerise.com or via the unsubscribe link in our emails.
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